With over 200,000 users in more than 30 countries, we are looking for passionate and committed individuals to continue improving customer satisfaction and strengthening our position as a market leader. 

Certified as a Great Place to Work, our company offers pleasant working conditions, both in terms of location, hybrid work model (3 days in office/ 2 days from home), and ongoing team building activities. 

Our Head of Strategic Planning and Analysis is currently seeking a Sales Operations Analyst for a permanent position.

In this role, you will play a critical part in supporting and improving the efficiency of our sales operations through data-driven decision-making. You will collaborate closely with sales leadership and cross-functional teams to enhance efficiency, improve processes, and support the achievement of sales goals. Your analytical skills and strategic mindset will help optimize processes, drive sales insights, and contribute to overall business growth. This position will report to the Head of Strategic Planning & Analysis and work closely with the North American Sales division at Yooz. 

In this role, you will be responsible for:

• Analyze sales performance metrics to identify trends, patterns, and areas of improvement.
• Develop and maintain dashboards and reports for sales teams and management.
• Monitor sales pipelines, forecast accuracy, and reporting consistency.
• Prepare sales presentation materials on a recurring (weekly forecasts, QBRs, monthly reviews) and ad-hoc basis.
• Lead recurring sales operations meetings to improve performance (i.e. opportunities lost and abandoned, win/loss analysis, etc.)
• Identify opportunities for process improvements and implement solutions to enhance sales efficiency.
• Drive initiatives to improve data quality and support related projects in the future (i.e. building a data warehouse and deploying data visualization tools).

Skills for this role:

• Bachelor’s degree in business administration, Finance, Analytics, or a related field.
• Previous experience in sales operations, business analytics, project management and/or process optimization.
• Strong proficiency in Salesforce (data reporting and dashboards) and data visualization tools (e.g., Power BI, Tableau).
• Excellent analytical, problem-solving, and organizational skills to manage several initiatives in parallel.
• Ability to communicate complex ideas clearly and effectively to various stakeholders (sales team vs. leadership).
• Previous experience working at a SaaS software company a plus.

Why should you join us ?

Yooz is a company where more than 90% of employees believe it is truly a great place to work. Equity, respect, hospitality, credibility, and pride are just some of the values highlighted by our 500 group employees. We strive every day to create a positive and fulfilling work environment so that everyone can grow in the best conditions.

Benefits:

Yooz cares about its employees and strives to offer competitive salary & performance based bonuses, unique benefits that go beyond just medical and dental, a belief that every employee deserves a productive life outside of work, and an atmosphere of creativity and development.

• Base pay + performance-based bonuses,
• Generous paid time off and 11 paid holidays,
• Multiple health, dental, & vision insurance options for the entire family starting your 1st full month of employment,
• 401(k) plan employer matching,
• Group life insurance / Short term / Long term disability,
• Maternal / Paternal / Illness Leave,
• “Yooz Achievers Klub” trip offered to all departments based on yearly performance,
• Additional employee perks: Free workout classes, monthly Happy Hours, free monthly lunches for employees, Employee Discount Program, Yooz Cares Day (Community Service), Pet insurance.

Do you think you embody our values and are a good fit for this opportunity? Don't hesitate any longer and send us your application!

Yooz is a multicultural company committed to professional equality. We believe that our strength lies in the diversity of our talents, and we are proud to guarantee equal access to employment and promotions to all our candidates and employees, regardless of their gender, origin, sexual orientation, religion, disability, age, or any other status protected by law. Yooz will always fight against all forms of discrimination and harassment.